Service Providers

Last updated: May 4, 2026 · Version: 2026-05-04

This English version is provided for your convenience. The Hebrew version is the legally-binding text. In case of any inconsistency between the two, the Hebrew version prevails.

Introduction

This page lists the external service providers Shield works with to operate the service. All providers operate subject to confidentiality and data-processing agreements and are required to process data only on our instructions and at the level of security required by the Israeli Privacy Protection Law.

This list is updated whenever a provider is added or replaced. A material change will also be reflected in updates to the main Privacy Policy.

Database, authentication, and secure storage infrastructure

  • Supabase Inc. — PostgreSQL database, authentication service, file storage, and real-time service. Data is hosted in the Frankfurt region (Germany, European Union).

Push notification delivery

  • Expo (Expo Application Services — EAS Push) — push-notification delivery service for iPhone and Android devices. Expo is exposed to device tokens and notification content.
  • Apple Inc. (APNs) and Google LLC (FCM) — the platform-level push delivery services themselves.

External identity providers

  • Apple Inc. — Sign in with Apple. When signing in via this path, Apple shares a unique identifier, email address, and display name with us.
  • Google LLC — Google Sign-In. When signing in via this path, Google shares a unique identifier, email address, and display name with us.

SMS one-time-password (OTP) verification

As of this update — not currently active. In the foreseeable future we will add an SMS-sending provider for phone-number verification at signup (likely Twilio Inc.). When activated, the provider's details will be updated here.

Marketing-site hosting and aggregate event analytics

  • Vercel Inc. — hosts the Shield website (myshield.live), including server and Edge functions. Network traffic and basic technical information about visits, including IP country code, flow through Vercel.
  • Vercel Analytics — a primary measurement tool with no cookies, no personal identifiers, that records only aggregate events (such as the number of waitlist signups).

Changes to the list

The addition of a new provider or replacement of a provider is documented on this page and accompanied by an updated date and version above. A change with a material impact on the Privacy Policy will also be communicated to users via email, in-app notice, or a notice on the site, depending on the scope of the change.